Performance Issues

Improve system performance by diagnosing and resolving slow loading times, timeouts, and reliability problems.

Loading Speed Issues

Dashboard Slow to Load

Browser cache - Clear cache and cookies
Internet connection - Check network speed and stability
Browser extensions - Disable ad blockers and extensions
Multiple tabs - Close unnecessary browser tabs
Device resources - Check available memory and CPU

Qlink Generation Delays

Complex designs - Simplify QR code customization
High resolution - Reduce image resolution temporarily
Batch operations - Generate codes individually vs. bulk
Network congestion - Try during off-peak hours
Server load - System may be experiencing high demand

Report Generation Slow

Large date ranges - Reduce reporting time period
Multiple filters - Simplify data filtering criteria
Export format - Try different export formats (CSV vs PDF)
Data volume - High scan volumes affect processing speed
Concurrent users - Multiple users generating reports

Timeout Problems

Page Timeouts

Session expiration - Log out and log back in
Network timeouts - Check connection stability
Browser settings - Increase timeout limits if possible
VPN interference - Try without VPN connection
Firewall blocking - Check corporate firewall settings

Upload Failures

File size limits - Reduce file sizes
Network stability - Use stable connection for uploads
Browser compatibility - Try different browsers
Progress monitoring - Watch for upload progress indicators
Batch uploads - Upload files individually

System Reliability

Intermittent Failures

Service status - Check Rytinco system status page
Maintenance windows - Be aware of scheduled maintenance
Regional issues - Try accessing from different locations
CDN problems - Content delivery network issues
Database performance - Backend database optimization needed

Data Synchronization

Replication delays - Allow time for data propagation
Cache refresh - Force refresh of cached data
Cross-region sync - Geographic data center synchronization
Real-time updates - Some updates may be delayed
Eventual consistency - Data eventually becomes consistent

Optimization Strategies

Browser Performance

Update browser - Use latest browser version
Clear storage - Remove browser data regularly
Disable extensions - Identify problematic extensions
Hardware acceleration - Enable GPU acceleration
Memory management - Monitor browser memory usage

Network Optimization

Connection quality - Use wired vs wireless when possible
Bandwidth management - Limit other network usage
DNS settings - Use fast DNS servers (8.8.8.8, 1.1.1.1)
Proxy settings - Bypass unnecessary proxies
Content compression - Enable gzip compression

Device Performance

Available memory - Close unnecessary applications
Storage space - Ensure adequate free disk space
System updates - Keep OS updated
Background processes - Minimize running processes
Device temperature - Ensure proper cooling/ventilation

Mobile Performance

Mobile App Issues

App updates - Keep mobile app updated
Device storage - Free up storage space
Background refresh - Manage background app refresh
Network switching - Issues when switching WiFi/cellular
Battery optimization - Disable battery optimization for app

Mobile Web Performance

Mobile browsers - Use optimized mobile browsers
Data usage - Monitor mobile data consumption
WiFi vs cellular - Compare performance on different networks
Touch responsiveness - Optimize for touch interface
Screen size - Adapt to smaller screens

Diagnostic Tools

Browser Developer Tools

Network tab - Monitor request/response times
Performance tab - Analyze page loading performance
Console - Check for JavaScript errors
Application tab - Inspect cache and storage
Lighthouse - Google performance auditing tool

Network Analysis

Speed tests - Measure connection speed
Ping tests - Check server response times
Traceroute - Diagnose network path issues
Load balancer - Verify proper traffic distribution
CDN performance - Check content delivery speeds

Performance Monitoring

Key Metrics

Page load times - Monitor loading speed
API response times - Track backend performance
Error rates - Monitor failure frequencies
User experience - Track user satisfaction metrics
System availability - Monitor uptime percentage

Automated Monitoring

Performance alerts - Set up speed threshold alerts
Uptime monitoring - Track service availability
Error notifications - Immediate error alerts
Trend analysis - Long-term performance trends
Comparative analysis - Performance vs previous periods

Quick Performance Fixes

Immediate Actions

Refresh page - Simple page reload
Clear cache - Browser cache and cookies
Check connection - Verify internet connectivity
Close tabs - Reduce browser memory usage
Restart browser - Fresh browser session

Short-Term Solutions

Update software - Browser, OS, and app updates
Network diagnostics - Check connection quality
Device cleanup - Free up system resources
Settings optimization - Configure for performance
Alternative access - Try different devices/networks

Best Practices

Regular Maintenance

Cache management - Regular cache clearing schedule
Software updates - Keep all software current
Performance reviews - Regular speed assessments
Resource monitoring - Track system resource usage
Configuration optimization - Tune settings for performance

Usage Patterns

Off-peak usage - Schedule heavy operations during low-traffic times
Batch processing - Group similar operations together
Progressive loading - Load content incrementally
Caching strategies - Leverage browser and CDN caching
Resource optimization - Minimize unnecessary resource usage

Escalation Guidelines

When to Contact Support

Persistent slowness - Performance issues lasting > 24 hours
System-wide problems - Issues affecting all users
Critical functionality - Core features not working
Data integrity - Corruption or loss concerns
Business impact - Performance affecting operations

Performance Data to Collect

Speed measurements - Actual loading times
Error messages - Complete error text
Browser information - Version, extensions, settings
Network details - Connection type, speed, location
Device specifications - Hardware and OS information

Performance issues often stem from network, browser, or device problems. Following these optimization steps typically resolves most performance concerns.