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Rytinco Support

Account Setup

Set up your Rytinco account properly from the start to maximize your success with Qlinks, Pages and analytics. This comprehensive guide covers everything from basic profile setup to advanced workspace configuration.

Getting Started

Section titled “Getting Started”

Account Creation Completed?

Section titled “Account Creation Completed?”

If you haven’t created your account yet, head to our Quick Start Guide first, then return here for detailed setup.

Already have an account? Let’s optimize it for success!

Personal Configuration

Section titled “Personal Configuration”

Profile Information

Section titled “Profile Information”

  1. Navigate to your profile:

    • Click your avatar in the top right corner
    • Select “Settings”

  2. Complete your profile:

    • Display Name: Your display name throughout Rytinco
    • Avatar: Upload a professional photo or logo

Security

Section titled “Security”

Password Management

Section titled “Password Management”

Strong Password Requirements:

  • Minimum 12 characters
  • Mix of uppercase, lowercase, numbers, symbols
  • Not based on personal information
  • Unique to Rytinco

Change Your Password:

  1. Profile Settings → Security
  2. Enter current password
  3. Create new strong password
  4. Confirm and save

Session Management

Section titled “Session Management”

Monitor Account Access:

  • Active Sessions: See all logged-in devices
  • Session History: Review recent login activity
  • Remote Logout: End sessions on other devices
  • Suspicious Activity: Report unusual access

Theme

Section titled “Theme”

Customize your dashboard appearance

  • Light Mode: Default, bright interface
  • Dark Mode: For reduced eye strain

Notification Preferences

Section titled “Notification Preferences”

Configure what emails you receive:

  • New Messages: Get notified when you receive new messages
  • System Updates: Important system updates and maintenance notices
  • Security Alerts: Critical security notifications (strongly recommended)
  • Weekly Reports: Weekly summary of your activity and analytics
  • Marketing & Updates: Product updates, tips, and promotional content

Workspace Setup

Section titled “Workspace Setup”

Workspace Information

Section titled “Workspace Information”

Why this matters: Workspace settings affect branding, analytics, and team collaboration.

  1. Workspace Name:

    • How your workspace appears in shared content
    • Used in white-label features
    • Visible to team members

  2. Website URL:

    • Your primary website (optional)

  3. Description:

    • Brief overview of you or your business
    • Helps team members understand your focus

  4. Logo:

    • Upload your optional logo

Billing Setup

Section titled “Billing Setup”

Payment Information

Section titled “Payment Information”

During Free Trial:

  • No payment required for 30 days
  • Add payment method before trial expires
  • Avoid service interruption

Adding Payment Methods:

  1. Account Settings → Billing
  2. Click “Add Payment Method”
  3. Enter card details (securely processed)
  4. Set as primary payment method

Invoice Preferences

Section titled “Invoice Preferences”

Configure Invoice Details:

  • Billing Address: For tax compliance
  • Company Details: VAT number if applicable
  • Invoice Email: Where invoices are sent
  • Payment Terms: Monthly or annual billing

Team Setup (Optional)

Section titled “Team Setup (Optional)”

Invite Team Members

Section titled “Invite Team Members”

For multiple users:

  1. Navigate to Team Settings
  2. Click “Invite Member”
  3. Enter email address and role
  4. Send invitation
  5. They receive email to join

User Roles

Section titled “User Roles”

Assign Appropriate Permissions:

  • Owner: Full account access (you)
  • Admin: Manage team, billing, all Qlinks
  • Manager: Create/edit Qlinks, view analytics
  • Viewer: View-only access to analytics

Team Collaboration

Section titled “Team Collaboration”

Best Practices:

  • Use clear naming conventions for Qlinks
  • Organize campaigns by team or department
  • Regular team training on new features

Setup Verification

Section titled “Setup Verification”

Account Readiness Checklist

Section titled “Account Readiness Checklist”

Complete these steps for optimal performance:

  • Profile Information: Name, email
  • Workspace Details: Info and branding
  • Notifications: Email preferences configured
  • Payment: Method added (before trial expires)
  • Team: Members invited and roles assigned
  • First Qlink: Created and tested successfully

Test Your Setup

Section titled “Test Your Setup”

Verify Everything Works:

  1. Create a test Qlink with your branding
  2. Check analytics are recording properly
  3. Test team access if you have multiple users
  4. Verify notifications are working
  5. Confirm billing shows correct information

Next Steps

Section titled “Next Steps”

Ready to Create?

Section titled “Ready to Create?”

Your account is now optimized! Here’s what to do next:

Create Your First Professional Qlink:

  • Use your brand colors and logo
  • Set up proper campaign tracking
  • Test on multiple devices
  • → Create Your First Qlink

Set Up Analytics Tracking:

Build Landing Pages:

  • Create mobile-optimized pages
  • Match your brand design
  • Add contact forms and CTAs
  • → Landing Page Builder

Pro Tips

Section titled “Pro Tips”

Optimization Recommendations

Section titled “Optimization Recommendations”
  1. Complete Your Profile 100%: Improves support experience
  2. Upload High-Quality Logos: Better QR Code appearance
  3. Use Strong Passwords: Protect your business data
  4. Invite Team Early: Collaboration from the start

Common Setup Mistakes

Section titled “Common Setup Mistakes”
  • ❌ Low-quality logos: Poor QR code appearance
  • ❌ Weak passwords: Security risk
  • ❌ No team planning: Confusion later

Need Help?

Section titled “Need Help?”

Account setup assistance:

Your Rytinco account is now ready for success! Time to create your first professional Qlink and start tracking engagement.