Analytics Metrics Explained
Master your Rytinco analytics by understanding exactly what each metric means and how to interpret the data. This guide breaks down every number in your dashboard so you can make informed decisions about your Qlink campaigns.
Core Engagement Metrics
Section titled “Core Engagement Metrics”Total Scans
Section titled “Total Scans”What it measures: The complete number of times your Qlink has been scanned across all time periods.
Key Details:
- Includes: All scan events, including repeat scans from the same person
- Excludes: Bot traffic and invalid scan attempts
- Updates: Real-time (within 5 seconds)
- Reset: Never - this is a lifetime cumulative count
How to interpret:
- Growing steadily: Your Qlink is gaining traction
- Sudden spike: Viral moment or successful campaign launch
- Plateau: May need content refresh or promotion boost
- Declining: Review placement, design, or destination content
Unique Scans
Section titled “Unique Scans”What it measures: The number of individual people who have scanned your Qlink, regardless of how many times they scanned.
Key Details:
- Tracking method: Device fingerprinting and cookie-based identification
- Accuracy: ~95% for identifying return visitors
- Privacy: No personal data collected, only anonymous identifiers
- Time frame: Unique within your selected date range
How to interpret:
- High unique ratio: Good reach, attracting new audience
- Low unique ratio: Strong repeat engagement from existing audience
- Industry benchmarks: Most Qlinks see 60-80% unique scan rates
Example: 100 total scans with 75 unique scans = 75% unique rate (good reach)
Time-Based Analytics
Section titled “Time-Based Analytics”Time Patterns
Section titled “Time Patterns”What it measures: When people are most active with your Qlinks, broken down by hour, day, and month.
Available Views:
- Hourly heatmap: 24-hour activity patterns
- Daily trends: Day-of-week performance
- Monthly patterns: Seasonal trends and growth
- Real-time activity: Live scan monitoring
How to interpret:
- Peak hours: Best times to update content or launch campaigns
- Weekend vs weekday: Audience behavior differences
- Seasonal patterns: Plan campaigns around high-activity periods
- Unexpected peaks: Investigate what drove unusual activity
Business Applications:
- Restaurants: Update menus during peak dining hours
- Retail: Launch sales during high-traffic periods
- Events: Promote when your audience is most active
Geographic Analytics
Section titled “Geographic Analytics”Geographic Reach
Section titled “Geographic Reach”What it measures: Where in the world your Qlink scans are happening, from country level down to city detail.
Data Hierarchy:
- Country: Broad geographic distribution
- Region/State: Regional performance within countries
- City: Local market penetration
- Coordinates: Precise location data (when available)
Accuracy Levels:
- Country: 95%+ accuracy
- Region: 85-90% accuracy
- City: 70-80% accuracy
- Precise location: 50-60% accuracy
Limitations:
- VPN usage: May show VPN server location instead of actual location
- Corporate networks: May show company headquarters
- Mobile networks: May show network provider location
Growth Opportunity: Geographic data reveals untapped markets - use this to expand your reach strategically!
Strategic Use:
- Market expansion: Identify new geographic opportunities
- Local campaigns: Focus marketing in high-performing areas
- Inventory decisions: Stock products based on regional demand
- Language targeting: Localize content for top regions
Device & Technology Metrics
Section titled “Device & Technology Metrics”Device Usage
Section titled “Device Usage”What it measures: The types of devices people use to scan your Qlinks and access your content.
Device Categories:
- Mobile phones: iPhone, Samsung, etc.
- Tablets: iPad, Android tablets
- Desktop: When QR codes are scanned via webcam
- Smart devices: TVs, kiosks, etc.
Detailed Breakdowns:
- Specific models: iPhone 15 Pro, Samsung Galaxy S24, etc.
- Screen sizes: Optimize content for most common sizes
- Camera quality: Understanding scan capability limitations
Business Impact:
- Mobile-first design: Ensure excellent mobile experience
- Cross-device consistency: Test on popular devices
- Technical optimization: Optimize for most common devices
Operating Systems
Section titled “Operating Systems”What it measures: The software platforms your audience uses (iOS, Android, Windows, etc.).
Key Categories:
- iOS: iPhone and iPad users
- Android: All Android device variants
- Other mobile: Windows Phone, etc.
- Desktop OS: Windows, macOS, Linux
Version Tracking:
- Current versions: Latest iOS/Android adoption
- Legacy support: How many users on older versions
- Update patterns: How quickly your audience adopts updates
Optimization Uses:
- Feature compatibility: Ensure functionality across platforms
- Design consistency: Test appearance on different systems
- Progressive enhancement: Provide fallbacks for older versions
Traffic Source Analytics
Section titled “Traffic Source Analytics”Sources
Section titled “Sources”What it measures: How people discovered and reached your Qlink - the path they took to scan your QR code.
Source Categories:
Direct Scans:
- Physical QR codes: Printed materials, signage, packaging
- Digital displays: Screens, websites, social media
- Word of mouth: Shared links without tracking
Referral Traffic:
- Social media: Facebook, Instagram, Twitter, LinkedIn
- Websites: Blog posts, partner sites, directories
- Email campaigns: Newsletter links, promotional emails
- Search engines: Google, Bing (when trackable)
Campaign Sources:
- UTM parameters: Detailed campaign tracking
- Custom short links: Branded link campaigns
- QR code campaigns: Multi-channel QR code deployments
Advanced Tracking:
- Cross-platform attribution: Following users across touchpoints
- Conversion path analysis: Multiple interaction tracking
- Assisted conversions: Non-final-click contributions
Audience Analytics
Section titled “Audience Analytics”Languages
Section titled “Languages”What it measures: The preferred languages of your audience based on browser settings and device configuration.
Data Sources:
- Browser language: User’s preferred browser language
- Device language: Operating system language setting
- Geographic correlation: Language expectations by region
- Content interaction: How users interact with different languages
Language Detection:
- Primary language: Most common browser setting
- Secondary languages: Additional languages user understands
- Regional variants: English (US) vs English (UK), etc.
Business Applications:
- Content localization: Translate for top language groups
- Market entry: Identify new language markets
- Customer service: Prepare support in relevant languages
- Cultural adaptation: Adapt content for cultural preferences
Advanced Performance Indicators
Section titled “Advanced Performance Indicators”Conversion Tracking
Section titled “Conversion Tracking”What it measures: Actions taken after scanning your Qlink, beyond just the initial scan.
Trackable Conversions:
- Page views: How many pages people visit
- Time on site: Engagement duration
- Goal completions: Specific actions like form submissions
- E-commerce: Purchases, cart additions, checkout starts
- Downloads: PDF downloads, app installs
Conversion Funnel:
- QR Code Scan: Initial engagement
- Landing Page Visit: Successful redirect
- Content Engagement: Reading, scrolling, interacting
- Goal Action: Desired user behavior
- Secondary Actions: Follow-up behaviors
Performance Benchmarks
Section titled “Performance Benchmarks”What it measures: How your Qlinks perform compared to industry standards and your own historical data.
Benchmark Categories:
Industry Comparisons:
- Restaurant QR codes: 15-25% scan-to-action rate
- Retail promotions: 8-15% scan-to-purchase rate
- Event registration: 25-40% scan-to-signup rate
- Real estate: 10-20% scan-to-inquiry rate
Historical Performance:
- Month-over-month: Short-term trend analysis
- Year-over-year: Long-term growth patterns
- Campaign comparisons: A/B testing results
- Seasonal adjustments: Accounting for natural fluctuations
Metric Relationships & Insights
Section titled “Metric Relationships & Insights”Understanding Metric Connections
Section titled “Understanding Metric Connections”Quick Wins: These metric combinations tell you exactly where to focus your optimization efforts!
Scan Rate vs Conversion Rate:
- High scans, low conversions: Improve landing page or offer
- Low scans, high conversions: Increase QR code visibility
- Both declining: Complete campaign refresh needed
- Both growing: Successful campaign optimization
Geographic vs Device Patterns:
- Regional device preferences: iOS dominance in certain areas
- Economic indicators: Device types indicating market segments
- Connectivity implications: Network speeds affecting experience
Time vs Source Correlations:
- Social media peaks: When platforms are most active
- Search traffic patterns: SEO and SEM effectiveness timing
- Email campaign results: Optimal sending times
Actionable Insights Framework
Section titled “Actionable Insights Framework”Data-Driven Decision Making
Section titled “Data-Driven Decision Making”Weekly Metric Review:
- Performance trends: Are key metrics improving?
- Anomaly investigation: What caused unusual patterns?
- Opportunity identification: Where can we optimize?
- Competitive analysis: How do we compare to benchmarks?
Monthly Strategic Analysis:
- Goal alignment: Are metrics supporting business objectives?
- Audience evolution: How is our audience changing?
- Channel effectiveness: Which sources drive best results?
- ROI calculation: Cost per acquisition and lifetime value
Quarterly Deep Dive:
- Seasonal adjustments: Planning for upcoming seasons
- Technology trends: Adapting to device/platform changes
- Market expansion: Geographic and demographic opportunities
- Product optimization: Content and experience improvements
Common Questions & Troubleshooting
Section titled “Common Questions & Troubleshooting”Data Accuracy Questions
Section titled “Data Accuracy Questions”“Why don’t my analytics match my expectations?”
- Data processing delay: Analytics update within 5 minutes
- Time zone differences: Check your dashboard timezone settings
- Filter settings: Verify date ranges and data filters
- Bot filtering: We exclude non-human traffic
“Some scans aren’t showing geographic data”
- VPN usage: Geographic masking affects location accuracy
- Privacy settings: Some users block location data
- Network routing: Corporate networks may obscure location
- Technical limitations: Some scanning methods don’t provide location
Optimization Recommendations
Section titled “Optimization Recommendations”For Low Engagement:
- Review QR code placement: Is it visible and scannable?
- Check destination content: Is it valuable and relevant?
- Verify technical functionality: Test scanning on multiple devices
- Analyze timing: Are you reaching people at the right time?
For High Engagement but Low Conversions:
- Landing page optimization: Improve user experience
- Call-to-action clarity: Make next steps obvious
- Mobile optimization: Ensure excellent mobile experience
- Loading speed: Optimize for fast load times
Don’t just understand - OPTIMIZE! Now that you know what each metric means, put this knowledge to work with our Performance Tracking Guide to transform your data into real business results!
These metrics are your roadmap to QR code success. Regular monitoring and analysis will help you optimize campaigns, understand your audience, and achieve better business results.